Loss of items during the transition to the Riot Games server, whether or not compensation is a topic of interest to many League of Legends gamers.
Since the official website of the Vietnam region League of Legends (lienminh.garena.vn) posted a notice about the change of the publisher of the “national” MOBA game. The problem that confuses many players the most is related to: “Will my account still be fully preserved, after switching to the Riot Games server?”. Before diving in, we need to know the announcement posted by the Vietnam region League of Legends homepage (Garena), which is a general announcement by Riot Games for League of Legends servers released by Garena. onion. This means that this announcement has been approved by Riot Games and agreed on content with Garena, before it officially reaches the player community on the “historic” date of November 9.
Loss of purchase history will not compensate:
In the FAQ section of the notice posted by Garena, there is a question related to compensation if the player loses the purchase history. Specifically as follows: “Will Riot compensate players who lost their purchase history? – Our goal is to keep the player’s in-game experience as smooth as possible throughout the sync process, and this is no exception. However, in the event that player data is not likely to be transferred really smoothly, our Player Support team will be available to troubleshoot and assist all affected players. .Unfortunately, we will not compensate for lost account data in cases where the account data is not fully synchronized. We have to admit that there will be an impact on your progress but we will be rolling out a bunch of rewards in the store to compensate all players at the start of the new year.”
Based on what Riot Games answered, we can understand it in two directions. League of Legends accounts belonging to Garena server after converting to Riot Games accounts, if during the conversion process there is a problem of losing items (Outfits, eye models …) but these lost items are not is in the list of Purchase History, Riot Games will not compensate the player if the “unexpected” occurs. Or in a more ideal case, Riot Games just doesn’t have a compensation gift for the accounts after transferring the items, but there are a few errors in the user information (Email…) – However, Riot Games still fully supports these cases, but they won’t receive a gift (ingame item) for “sorry”.
Note: Purchase history is located in the client’s store, where you can look up what you bought, how much you bought, value spent, time of purchase… (Based on this list, players You can choose to refund RP for some items that are within the rules of Riot Games) – Purchase history will become evidence, helping you to recover the money spent when working with the Riot Games support team , if it is used in an unauthorized manner. (The user’s credit account, bank card was compromised and then used to buy RP and give gifts around for a long time)
The items in the Hextech (Treasure) inventory are 100% guaranteed:
In the article entitled: “Switching League of Legends Southeast Asia – Important Dates & Frequently Asked Questions (Southeast Asia)” – In the FAQ section (updated 16h00 – 10/02/ 11) – Riot has confirmed that it will take care of the player’s rights in the function of Treasures (also known as Hextech warehouses), skin pieces, summoned beast eggs… All will be combined – That is if you both Riot Games and Garena League of Legends accounts, their treasures will be merged into one. The “Father” of League of Legends also ensures, if there is a problem of lost items in the Hextech (Treasure) inventory – Their support team will solve the problem for you. Riot Games is determined not to let players lose any orange essence.
With less than a week left (November 18), the process of converting League of Legends account from Garena to Riot Games server will officially take place. Game4V will soon update the hottest news related to account switching, so that readers can have a “smooth” transfer to the new server.
See also: League of Legends: Pros and cons when Riot Games takes over Garena